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Shipping & Returns

Shipping Policy

  • All orders benefit from FREE NEXT day delivery across Malta.

  • Orders to Gozo over a value of €50 will benefit from FREE Delivery also. Orders under €50 to Gozo will incur a small charge of €5. You will be notified via Email about this charge as it will not show during checkout.

  • Gozo orders will be done once a week.

Payment

  • Currently the Payment System available:

    • Cash on Delivery.

    • Revolut Banking on Delivery

    • Paypal

  • If you have any queries about payment please do not hesitate to contact us on Facebook, Instagram or through the Contact Page.

  • Payments on deliveries to Gozo must be done through Revolut Banking or Paypal as a courier service is used.

Return & Exchange Policy

  • An order may either be cancelled;

  • Return of products will only be accepted if;

    • Product seal is unopened/undamaged.

    • Not damaged by the client.

    • Contents are exactly the same when the product was purchased.

  • Products may either be returned;

    • By the client. 

    • By contacting us on info@jsuppsmalta.com (All delivery costs will be deducted from the client's order).

  • Any charges to be borne by you will be deducted from the total sum owed by us to you, in the case that no charges apply, you will be refunded in full.