PAYMENT, DELIVERY AND RETURNS

Payment

Currently the Payment System available:

  • Cash on Delivery.
  • Revolut Banking on Delivery

If you have any queries about payment please do not hesitate to contact us on Facebook or through the Contact Page.

Payments on deliveries to Gozo must be done through Revolut Banking as a courier service is used.

Delivery

  • All orders benefit from FREE 2-day delivery across Malta.
  • Orders to Gozo over a value of €50 will benefit from FREE Delivery also. Orders under €50 to Gozo will incur a small charge of €5. You will be notified via Email about this charge as it will not show during checkout.
  • Gozo orders will be done once a week.

Returns

An order may either be cancelled;

  • Before delivery has been effected by writing to us on info.jsupps@gmail, or
  • Once delivery has been effected by writing to us on info.jsupps@gmail.

Return of products will only be accepted if;

  • Product seal is unopened/undamaged.
  • Not damaged by client.
  • Contents are exactly the same when product was purchased.

Products may either be returned;

  • By the client. 
  • By contacting us on info.jsupps@gmail.com (All delivery costs will be deducted from the clients order).

Any charges to be borne by you will be deducted from the total sum owed by us to you, in the case that no charges apply, you will be refunded in full.